In the era of intuitive search, predictive text, and AI-assistants, users have high expectations when it comes to search functionality. Purchasing platforms need to have a search-engine-like experience when scientists or staff are looking for products. Especially because some laboratory supplies may have long or complex names, relying on exact-match search becomes extremely frustrating for those who are interacting with the system. You are empowered to look for efficiencies and cost savings in the lab while still delivering a better user experience.
There’s certainly no dearth of data out there, but if you can’t access it in your legacy purchasing system or process, your department can’t act on it. Similarly, if your system does expose data but it’s hard to organize, you can still find yourself challenged to use it in any meaningful way. Modern procurement platforms will provide, in a graphical display, information like purchase volumes, search terms, purchasing by users, and fulfillment by supplier.
Being able to hook into existing systems across the laboratory or hospital environment is key when selecting a new purchasing platform. For example, because cloud-based procurement platforms can integrate into your existing procurement workflows and systems, you are able to automate order creation and invoicing. You have access to more real-time information, including your existing inventory, and rather than starting from scratch, you can leverage current processes, reducing the inevitable friction that comes with change.